[Job-Title]National Product Manager, Air Cargo Cargo – Partner Logistics Viet Nam Co., Ltd.

🍋 I. Job description – Mô tả công việc
☘ 1. PRODUCT DEVELOPMENT (50% of the time)

• Support X-sales and lead KAS (Key account sales) within the Product Management to drive business development and to obtain valuable input about the demand of large customers for our product development.
• Create, define, launch, and control performance and profitable and future-orientated product solutions supporting our goal of PROFITABLE GROWTH by involving customers, carriers, agents, and partners based on our main differentiator: “BE THE INDUSTRY LEADING INFORMATION PROVIDER”.
• Develop our VERTICAL MARKETS: FOODSTUFF, REEFER + TEMPERATURE CONTROLLED, FASHION + LIFESTYLE, PHARMA, and coordinate the know-how in the countries’ organization of the SMALL NICHE MARKETS.
• Put a focus on core trade development to ensure sustainable business cooperation with dedicated TLMs.
• Organize lean product launches within cargo-partner and externally via the support of Corporate Marketing.
• Define clear HUB operational setups, routings, and pricing.
• Ensure business intelligence is performed and shared with Line Management and Sales worldwide.
• Lead the innovation process regarding information solutions and customer feedback out-of-business review meetings.
• The main KPIs are JF/FTE, CHGWT, Costs/JF, and NET RETURN. The success ratio of our quotations.

☘ 2. PROCUREMENT / PRICING (20% of the time)

• Local responsibility for PROCUREMENT
• Meeting with core/ preferred carriers min. 2 times per year
• Ensure 80% of our business is booked with core/ preferred carriers
• Ensure 80% of our business is booked via e-booking
• Annually review Local Charges together with CPM and GND /TLM
• Enforce DIRECT PROCUREMENT (cut out the middleman)

☘ 3. PRODUCT MANAGEMENT (20% of the time)

• Ensure all sales are provided with the right product targets and competitive pricing to avoid the risk of a TOTAL COST TRAP
• Pre-filter and coordinate global tender inquiries in alignment with our KAS targets and final coordination with HQ.
• Ensure retention activities with our TOP accounts.
• Coordinate biggest business opportunities and overview of the most complex businesses like project business such as CHARTER, Project business, big loads with CPM
• Ensuring up-to-date product knowledge among operational heads in cooperation with TQM
• Ensure product know-how is relayed to all staff
• Coordinate annual budget and target-setting process with the support of the MD and Sales

☘ 4. CONTROL (10% of the time)

• Quarterly: Black routings, Core and Preferred Carrier assessments
• Monthly: Loss Making and low performing Branches, “quote log” down to quotation level

☘ 5. Build strong interfaces with:

• Sales Heads, Branch Management, MD, National controlling, RM & TLM, Vertical Market Leader, oversea NPMs

☘ 6. Reporting

• A quarterly written report about the situation in the respective area of responsibility is to be handed over to CPM two working days after Bordero Closing. Incl. the self-assessment sheet…

🍋 II. Requirements – Yêu cầu công việc

☘ 1. Minimum Education/Qualifications/Experience

• Bachelor degree
• At least 5 years in Airfreight in terms of
• Development and product definition
• Implementation and product launch within sales and operational organization
• Carrier negotiations and personal contacts
• Key account sales and development

☘ 2. Special Knowledge

• Computer basic knowledge
• MS Office
• English language (business fluent)
• Established Airline network (close contacts to carriers)
• Superior economic geographical skills
• Knowledge of operational processes
• Close connection to the Business market (Sales, Purchase, Partners)

☘ 3. Personal Qualification

• Proven record of own business development with multinationals
• Convincing presentation and communication skills in native tongue
• English language
• Leadership and negotiation skills
• Talents of
• dominance (“better than others”)
• stimulant (“passion for excellence”)
• balance (“we take it personally”)
• Sales-oriented
• Motivating / Self-Motivating
• Willingness and ability to travel
• Sales and Purchasing ability
• Ability to give new/fresh impetus
• Networking
• Foresight thinking

(From Vietnamworks)